Frequently Asked Questions

If you don't see the answer to your question here, please email or call a SuretyPRO team member at: (800) 435-2703

All data transferred to or from the SP server is transferred through secured SSL encryption hosted by GoDaddy, the world’s largest cloud platform with more than 14 million customers worldwide. Other SP data secured features include;

1. SuretyPRO.net is protected with an SHA2 SSL Certificate.
This is important because the information you send on the Internet is passed from computer to computer to get to the destination server. Any computer in between you and the server may be able to see your data and other sensitive information if it is not encrypted with an SHA2 SSL Certificate.

2. SuretyPRO.net is protected with Securi®.
Securi® is a technologically advanced product with an acute ability to find and automatically remove malware found on a website. Securi® also performs real time web app scanning, which checks for vulnerabilities like XSS or SQL injection.

3. SuretyPRO.net data is additionally AES Encrypted.
In addition to data being secured with SHA2 SLL Certificate, key data entered is automatically AES encrypted making data virtually unreadable without a secret and protected encryption key.
No. All data is restricted, isolated and protected for the sole and exclusive use of each separate SuretyPRO System User. We do not sell, trade, or otherwise transfer any User data or information.
The SuretyPRO System is operational on all major operating systems and mobile devices including Microsoft Windows, macOS, Android and iOS tablets/devices. The SuretyPRO System is also fully functional on the most popular web browsers including Chrome, Internet Explorer, Safaris and Firefox. Although, The SuretyPRO System is functional on a wide range of web browser, for best performance it is recommend the User utilize Chrome.
No. The User does not need any special prior underwriting training or knowledge of financial analysis to work with The SuretyPRO System. At minimum, it is recommend the User know what a financial statement is comprised of (Balance sheet, Income Statement, Work-in-Progress, etc.) to accurately enter the data into The SuretyPRO System.
The SuretyPRO System models the financial reporting format requirements of the Financial Accounting Standards Board (FASB), Generally Accepted Accounting Principles (GAAP) and International Financial Reporting Standards (IFSB). While FASB, GAAP and IFSB do not set a strict structure for financial statement reporting, any financial statement can be entered in to The SuretyPRO System. When a client’s financial statement contains a unique or unrecognized specific line items, The SuretyPRO System allows the User to customize a line item entry for any particular need.
The executive management team of SuretyPro, LLC has extensive experience in the financial analysis and surety industries, with over 50 years combined experience of surety underwriting, risk management, and insurance/credit related programming. The SuretyPRO System has been refined and developed for over two decades to ensure the product is “best in class” and mirrors many of the credit modeling systems utilized by today’s top Surety companies.
Benchmarking statistics accepted from the annual CFMA Construction Industry Annual Financial Survey with the permission of the Construction Financial Management Association, Princeton, NJ, 609-452-8000. The survey and benchmarking statistics should not be construed as the advice or opinion of CFMA or SuretyPRO.
  • CFMA
The SuretyPRO System has a "HELP REQUEST" module available 24 hours a day and 7 days a week to log a request, need or observation to enhance your The SuretyPRO System experience. Every "Help Request" will receive a prompt, personal and direct response with a solution to every inquiry. Each User has assigned SuretyPRO personnel that are knowledgeable and accessible. We're here to help!
Yes. After becoming a subscriber, your organization will provide to SuretyPRO logos or other identifying images that will be used to customize the screens and PDFs generated by SuretyPRO. SuretyPRO will help you to establish a significant and differentiated presence in the market that attracts and retains loyal customers.

Tour

Tour of each of the modules in the SuretyPro system.

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Contractor Questionnaire

Maintain all information related to client's business structure in a secure environment.

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Financials

Tools to help you compare your client's financial strengths/weaknesses to industry averages.

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Work in Progress

Tracks the current status of outstanding jobs and a historical record of all completed jobs.

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Bonds

Track and monitor all surety bonds to ensure accuracy and timely closing.

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Settings

Allows the user to customize their SuretyPRO System experience.

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San Diego, CA 92131

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